Privacy Policy

Last updated: November 2025

Introduction

Kinewell is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the website includes:

Personal Information

When you contact us or request information, we may collect personal information that you voluntarily provide to us, such as:

  • Name
  • Email address
  • Phone number
  • Message content and inquiry details

Usage Information

We may automatically collect certain information about your device and how you interact with our website, including:

  • Browser type and version
  • Operating system
  • IP address
  • Pages visited and time spent on pages
  • Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer support
  • To send you information about our products and services
  • To improve our website and user experience
  • To analyse website usage and trends
  • To comply with legal obligations

Disclosure of Your Information

We may share your information in the following situations:

  • With service providers who assist us in operating our website and conducting our business
  • When required by law or to respond to legal processes
  • To protect our rights, property, or safety, or that of others
  • In connection with a business transfer, such as a merger or sale of assets

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

For more information about how we use cookies, please see our Cookie Policy.

Data Security

We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access your personal information
  • The right to request correction of inaccurate information
  • The right to request deletion of your information
  • The right to object to processing of your information
  • The right to request restriction of processing
  • The right to data portability

To exercise any of these rights, please contact us using the information provided below.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us:

Kinewell
74 Albert Road
Leeds LS2 8AY
United Kingdom

Phone: +44 113 290 16 82
Email: [email protected]